We do not offer refunds. You may transfer tickets to another available date and time as shown on the website or to a gift certificate. Transfers requested more than 3 days prior to the original ticket date and time will be charged a $10 per ticket transfer fee. Transfer requests less than 3 days prior to your original ticket date and time will be charged a $25 per ticket transfer fee. Transfer fees will be charged to the card used to purchase tickets. Please call 830-992-0373 to transfer a ticket.